Create a clean and trustworthy service platform

A&B CARPET – Cleaning Services Website

At A&B CARPET, we provide professional cleaning services—carpet cleaning, couch/sofa cleaning, odor removal, upholstery care, and related services. Our goal is to offer customers a reliable, efficient, and user-friendly website that lets them learn about services, book appointments, and trust the quality of cleaning delivered.

Research & User Insights

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  User Research:

  Interviews with homeowners, renters, offices; competitor analysis
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  Target Audience:

  Homes, renters, offices, commercial clients needing cleaning
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  User Personas:

  Homeowner needing carpet cleaned before guests, trusting service quality

At A&B CARPET, we focus on understanding what users care most: reliability, affordability, service coverage, easy booking, and professionalism.

Problem Statement

• Booking process is often tedious or not integrated online.
• Lack of visuals or portfolio to show cleaning quality and trust.

Final Outcome & Impact:

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  Before vs. After UI Comparison:

  Redesign boosts service clarity, trust, and booking ease.
• A&B CARPET site showcasing services, easing booking, building trust, and boosting engagement.